Biggs Property Management specializes in the management of conventional, RD-Section 515, HUD-Section 8, and Tax Credit-Section 42 properties.
As a property management Company, Biggs is expert in the areas of:
Accounting
Marketing
Compliance
Maintenance
Staffing and Development
For over 15 years the Executive Management Team has been involved in cutting edge technology and industry developments, as well as legislative issues pertaining to conventional and specialized government program rental housing management. Cynthia Snider, Director of Properties has served on the Board of Directors for the Rural Rental Housing Association for 12 years, serving as President, Vice-President, Treasurer and Lease Committee Chair. She is currently serving on the Board of Directors of the National Council for Affordable Housing in Washington, D.C. She participates with the Indiana Fair Housing Task Force, the Indiana Civil Rights Commission and has held board positions with the Apartment Association of Indiana.
This involvement, combined with the expertise of President and CEO Ralph Biggs, and Vice President Kevan Biggs, assures that properties are managed with the utmost attention to quality and a focus on customer satisfaction and enhanced profitability. A team of dedicated accountants, clerks, compliance professionals and maintenance engineers contribute to successful day-to-day operations.
Accounting
Accounting is the back bone of any well-run business and expert management in this area assures timely and accurate analysis of a property’s financial success.
The accounting operation includes:
Annual budget preparation and analysis
Coordination of annual certified audits by independent audit firms
Cash management
Payroll processing including:
Payroll tax filing and reporting
Employee benefits program
Human resource service
Monthly financial statement and review
Cash flow statements
Monthly bank account reconciliation
Profit and loss statements
Security deposit account maintenance, settlement and disbursement
Balance sheet
Resident account receivables
Resident delinquency report
Budget variance explanation
Disbursement register
Aging accounts payable report
Investment of excess operating funds
Operating analysis and comparison studies for management review
Real estate tax and insurance escrow analysis
Insurance and real estate tax monitoring
Preparation of reserve withdraw requests
Compliance with MSHDA, HUD/RD financial directives
Marketing
Marketing is not just advertising. A sound marketing strategy involves understanding the demographics of the client base, what they seek in a rental home, and how the property appeals to the values of the customer. It is a vital element of higher occupancy.
Marketing services include:
Annual resident satisfaction survey
Marketing plan and public relations program
Preparation and implementation of Affirmative Fair Housing Marketing Plan
Review and adjustments of marketing strategy success
Market assessment
Compliance
Section 504/ADA compliance includes:
a. Development of policies and procedures for each project
b. Monitoring for compliance
Fair Housing and Section 504/ADA compliance includes:
a. Employee training and testing
b. Employee policies and procedures training
c. Monitoring for compliance
Other compliance areas of expertise include:
Tax and HUD/RD Audit processing and review
RD/HUD/TC regulation and compliance specialist
Compliance with HUD/RD/TC annual reporting requirements
Preparation and implementation of management plans and agreements
Timely and accurate processing of certifications
Data transmission to appropriate government agencies
Compliance with HUD/RD monthly reporting requirements
Maintenance
Biggs Property Management’s team of engineers and technicians prolong the useful life of the buildings and equipment, enhance the physical appearance of the property and provide a secure feeling of maintenance-free living that residents seek in a quality rental home. Services include:
Employee hiring, supervision and termination
Employee training and education
a. Fair Housing training
b. Customer service and communications training
c. Critical incidental and response training
d. Supervisory skills development
e. Maintenance and engineering training
f. OSHA compliance training
Employee performance appraisal, valuation and monitoring
Site policy and procedure manuals
Management
The overall management of a property involves vital elements to the success of the investment including:
Professional record keeping of legal documents and contracts
Technological efficiencies
Annual property performance assessment
Process collections
Document organization
Risk assessment
Click on Fee Management to learn how you can put Biggs Property Management to work for you.